Nelnet Student Loan in Collections

[jencolem]

Hi,
I need a little clarity with the TL below:

Company/Account Name: COLORADO STUDENT LOA
Company Address/Phone: 999 18th St
Denver, CO 802022499
(303) 294-8620
Account Number: 350767425708271XXXX
Date Opened: N/A
Last Activity: N/A
First Delinquency: 10/2008
Type: Installment
Rate/Status: COLLECTION ACCOUNT
High Credit: $28,814
Terms: N/A
Balance: $31,200
Past Due: n/a
Most Recent Date Reported: 05/2010
Comments on Account: Collection account

So I tried to contact this company to find out the details of this account because I am currently in a rehab program with Sallie Mae, so I was kind of surprised by this account. The phone # is inactive so I did a google search and it appears to be a subsidiary of Nelnet. There are quite a few TL's from Nelnet on my credit report showing "Paid as Agreed", so I'm kind of confused why this TL shows me in collections. So my question is:

How do I dispute this? Should I send a DV letter to CA on the above TL requesting proof?

I don't want to call Nelnet and jump start anything before I know what my options are.

Another question: Once a student loan account as been closed and sold to another bank, can you try to remove the old/closed acct if negative? I ask because I know student loans are very hard to get off.

Thanks for your help!!!!

[chane]

I would dispute it first and see what happens.

[jencolem]

Originally Posted by chane

I would dispute it first and see what happens.

Thanks for your quick response. So I will start by disputing with the CA's would you please suggest which letter I should use??

Sorry to inconvenience you, but like most people I'm kind of nervous.

Thanks again

[chane]

No, you dispute it with the CRAs, no the CAs. You're sending letters to the credit bureaus aka credit reporting agencies (CRA).

Sample Dispute Letters