Response to GW letter

[danelleo]

Here is the response I got from my student loan Wells Fargo.

Dear Danelle,

Thank you for contacting the office of John Stumpf regarding the above referenced student loan account. I have been asked to research and respond to your inquiry. I appreciate your taking the time write with your concerns.

Wells Fargo is dedicated to helping our customers succeed financially; therefore, we support your recent efforts to make informed fiancial decisions. I also recognize your intentions to imporver your payment history and credit standing. However, please keep in mind that we are regulated and governed by Federal law, part of which includes compliance with the Fair Credit Reporting Act to report accurate information to the major credit reporting agencies each month. Due to these regulations and the history of the account, we cannot justify a revision of your credit report.



So where can I go from here? Do I continue to send GW letters?

[Trish]

Who is John Stumpf? Was he the highest you could go?

[danelleo]

He is the CEO of Wells Fargo.

[jjgross]

Originally Posted by danelleo

He is the CEO of Wells Fargo.

This statement coming from a man who went to the white house on his knees for bailout money,is totally bogus.He shows that compassion for the little man is absent from the corporate world!They wonder why there's no sympathy for them,All i can say is shame on you john for not trying to help this person renew there hope that people will help you,like you were helped at the white house shame on you and your cohorts.You should be shown the door.This is my e-mail i sent to john i left your post off of reply.I'm mad as hell and im not going to take it anymore.

[danelleo]

Looking at the letter closer. I emailed John Stumpf, but the letter came to me from Jack Hanson Assistant Vice Presdient, Executive Office.

[Trish]

Then send another letter via CM/regular mail. Attn to the CEO again.

Student loans are VERY difficult to have changed..........and you may not be able to change it.
From what I have read, all lenders are required by the Higher Education Act (have never looked it up or read it so you may want to google it and see if you can find it) to report everything accurately and correctly. So unless it's truly reporting incorrectly or it was their mistake........they might not even have the power to change it.

So, try not to take it too personal. You could try again by regular mail and then also try disputing it with the CRAs if you want to.

[jjgross]

Originally Posted by Trish

Then send another letter via CM/regular mail. Attn to the CEO again.

Student loans are VERY difficult to have changed..........and you may not be able to change it.
From what I have read, all lenders are required by the Higher Education Act (have never looked it up or read it so you may want to google it and see if you can find it) to report everything accurately and correctly. So unless it's truly reporting incorrectly or it was their mistake........they might not even have the power to change it.

So, try not to take it too personal. You could try again by regular mail and then also try disputing it with the CRAs if you want to.

Trish they might not have any power but i just had to e-mail them since i don't have any accounts with them.Also on my law suit we held off,but we have sent them a settlement letter offering to settle for $50,000 which is a fluid amount will settle for a lot less have to see if they will settle for less.I will release them from having a reopening if they settle and remove all neg info.sorry to hijack this thread

[nitro69]

Danelleo,

On your next letter to the CEO write on the envelope "Personal & Confidential"