Postcard from lender

[M&M]

I am very upset to say the least. Today in the mail we received a postcard which states. "This is an important notice regarding your mortgage Co. We received information that you may be having trouble making your monthly payments. If this situation is not given due attention, it may cause your lender to request full payment of the debt and foreclosure proceedings may follow" As I said this came as a postcard not in an envelope. It is not from our mortgage Co. We have an agreement with our mortgage co. to lower our payments for 6 months due to me being injured and my husband having surgery, but we have faithfully made these payments. Is'nt this against the law to send a postcard through the mail with this info on it? We live in a very sparsely populated area and I am sure everyone who handled this postcard read it even if they are not suppose to. I am embarrassed to death by this. What can we do?????????? I had opted out when I first came to this forum....

[chane]

Originally Posted by M&M

I am very upset to say the least. Today in the mail we received a postcard which states. "This is an important notice regarding your mortgage Co. We received information that you may be having trouble making your monthly payments. If this situation is not given due attention, it may cause your lender to request full payment of the debt and foreclosure proceedings may follow" As I said this came as a postcard not in an envelope. It is not from our mortgage Co. We have an agreement with our mortgage co. to lower our payments for 6 months due to me being injured and my husband having surgery, but we have faithfully made these payments. Is'nt this against the law to send a postcard through the mail with this info on it? We live in a very sparsely populated area and I am sure everyone who handled this postcard read it even if they are not suppose to. I am embarrassed to death by this. What can we do?????????? I had opted out when I first came to this forum....

If it has caused you that much emotional damages you should definitely contact and attorney and see what can be done about this irresponsible type of communication by them. It definitely seems to me like you have a case here.

[M&M]

Thanks Chane, I was so upset by this post card, since I have worked with several of the postal delivery people in the past I went to the Attorney Generals web site and reported it. I will let you know what happens.

[jjgross]

Originally Posted by M&M

Thanks Chane, I was so upset by this post card, since I have worked with several of the postal delivery people in the past I went to the Attorney Generals web site and reported it. I will let you know what happens.

I believe that it's a violation of the fcra,and other federal act's was the account number on it,it's displaying personal information so it could be read by anyone.

[JPolito830]

Yes I was thinking the same thing...Wouldnt this be breaking some kind of rule/law here?

[M&M]

No just my husbands name and address in big bold lettering across the front...As a matter of fact they don't have a return address just a 1-800 to call.

[jjgross]

Originally Posted by M&M

No just my husbands name and address in big bold lettering across the front...As a matter of fact they don't have a return address just a 1-800 to call.

go to a outside phone and call see who answers or use a 800 directory get their address.then drop the hammer

[M&M]

We just received a letter from the Attorney Generals office stating they are going to attempt to resolve our complaint through the Bureau of Consumer protection. I think they will do something to stop post cards being sent.