authorized user on my card

[Jables87]

I have a Capital One credit card that has been charged off. My friend who is listed as an authorized user of this card checked her credit report today and saw that this negative information is appearing on her equifax credit report. I contacted the cc company about this and they said they will have her removed as an authorized user which will in turn remove this information from her credit report. However, my friend called equifax and they told her that 'the damage was already done' and that even if the information was changed/removed, it would not help to improve her credit score. This doesn't seem right. Is there anything else that can be done to help her out of this situation?

[chane]

If the information was removed, of course it would help her out. If it is changed, it will probably still be negative. It's probably best for her to dispute it by letter.