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Old 06-25-2009, 09:22 AM
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i was just told buy a manager at EQ that the investigation doesnt start when you dispute it starts when they verify your identity. is that correct, can they do that?
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Old 06-25-2009, 10:04 AM
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Now EQ is claiming they never even received my first round of disputes. im so heated
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Old 06-25-2009, 10:21 AM
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Now EQ is claiming they never even received my first round of disputes. im so heated
How did you dispute it?That's part of their stall now they'll want more id.EQ is getting real pissy lately.One of the reasons is some cc companies are starting to work with their customers instead of reporting them!
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Old 06-25-2009, 10:29 AM
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I mailed the letter in and sent it ID and ss several times and now there telling me that they didn't even investigate it they basically thew the letter away ( what the manager said) and that i would have to start over.
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Old 06-25-2009, 11:03 AM
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I mailed the letter in and sent it ID and ss several times and now there telling me that they didn't even investigate it they basically thew the letter away ( what the manager said) and that i would have to start over.
Do you have the copies of the first dispute you sent in.You will have to send a second letter strongly worded that by law all disputes have to answered!The law requires that.Go that way and see what happens.
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Old 06-25-2009, 11:11 AM
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yea i have the letter i first sent and they "stall letter" they sent in reply.
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Old 06-25-2009, 11:25 AM
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Do you have the copies of the first dispute you sent in.You will have to send a second letter strongly worded that by law all disputes have to answered!The law requires that.Go that way and see what happens.
what letter do i send now?
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Old 06-25-2009, 11:26 AM
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yea i have the letter i first sent and they "stall letter" they sent in reply.
Resend that and the second letter demanding action,on your dispute.If they didn't investigate your dispute they should have notified you as already investigated.Now you can demand it to be removed!
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Old 06-25-2009, 11:54 AM
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ok i think i will file a ftc complaint too just to add to the mix :-)
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Old 06-25-2009, 12:18 PM
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ok i think i will file a ftc complaint too just to add to the mix :-)
Sounds good to me,i hope someone else can chime in
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