Sent Debt Validation letter with decease and desist...

[bitterly_sweetness]

...calls,but creditor still call? I've sent a debt validation letter to a debt collector (Rannefeld & Associations) to provide how much I owe on a debt about a month ago. I've sent it with signature confirmation. They sent me a statement saying the amount I owed nothing more, about three weeks ago. Then they sent me another collections letter dated the 1st of November asking me if I dispute the debt (which I do) to send them a letter saying so. But I've received a call from them yesterday at work (which I specifically said in the letter not to call me at work or at home and to only response to me through mail) asking for payment. I think this is a violation of the Fair Credit and Collections act isnt' it? I was think about reporting them to the BBB and the FTC about this because they are not following the law. What should I do? What are my rights? Do I have 30days from the time they sent out the other collections letter or do I have 30days from the time I sent the validation letter? Thanks.I meant Cease and Desist letter.

[jake_deyo]

Send them a C&D letter again, do not include any other requests or information. If they get it wrong this time, they would be in violation.