Collection agency asking for full payment

[jamijokidd]

Does a collection agency have the right to ask for full payment? I have been paying on a 2500.00 dollar medical bill every month for 10 months, now last month I guess they didn't update their records and they say that they didn't get payment. I went ahead and paid this months bill, and Friday I got a nasty letter saying I owe the full amount! What are my rights? And how should I deal with them?

[Jackofalltrades216]

they do have the right to request full payment ..you can fax them a receipt of the paid amount .. they can only contact you once a day .. the law varies by state..you can look up info on FDCPA for further info. they're info probably didn't update since the payment.

[debi jean]

They can ask,but that does not mean they are going to get it!!Call them up a.s.a.p,and tell them you made your payment,most likely the letter that came in the mail was sent by mistake.By Law,if you are making payments on the account,they have no legal standing!!They would rather get something, rather than nothing!!Right?Don't get all worried about it,they like to threaten people....that's their job.Just go on paying like you normally do!!Everything will get straightened out.