Quote:
Originally Posted by haven555  Sent CM on 1/29 and letter from them dated 2/3 recv'd today......
."If you question the results of our investigation, then you may want to contact the data furnisher directly. please refer to your original personal credit report for the business name, addresss, and phone number (if available) of the source that verified the information."
Now, first of all, they made no mention of the letter I'd sent and the account they are referring to but there was only one pre hippa letter in that envelope so I know which one they are referring to but it sounds as though they are basically refusing to research this for me. I'm not sure what they mean by "if you question the results of our investigation" b/c there was no investigation to provide any results to begin with?
Is my next step to file a complaint against Experian or do I now have to battle with a DV from the CA which is what I was dreading having to do all along? |
I would wait out the FULL 30 days (+ 5 days for mail time). This may not be their final response. If you still receive nothing after the 30 days are up, then file an FTC complaint and redispute w/a copy of the complaint included in your letter.
Do you have ANY idea who the OC/original healthcare provider is?