wow!! I am in Florida too. I can certainly help and if u want to take legal action against then I can refer you fir that as well.
First, they have to be licensed to collect a debt in Florida. The Office of Financial Regulation regulates this licensing. Google them and on their site u can do a license search. If they are not licensed, ur complaint is that much larger. If they are, u will see links on there to file a complaint. But, don't give up with the CA. Persistence is what pays off. Use all these complaints as leverage to make them delete from your reports in exchange for not pursuing legal action against them for their violation.
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