here is one I used - haven't had much luck, but this is a standard one.
name
address
date
to whom it may concern or contact name,
This letter is in regards to our past account number xxxxxx.
I want to point out that we are not denying the fact that we were late on our payment. However, due to the circumstances at the time, we were unable to pay due to......
We are asking for a DELETION submission to the credit bureaus of the 30 day late that is listed on my reports. This greatly affects our credit and scoring. It also doesn't help accurately reflect how we handle our financial obligations.
Thank you again for your first response in this matter and I'm hoping that your firm will do what is right this time and forgive this 30 day late so we can continue obtaining and paying on all of our obligations.
Best Regards,
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