How scary. Hey.....at least you caught them early on and only with a $500 charge. They could have really gone nuts and bought tons of things.
You know, Chane......I would file a police report if I were you just to be safe.
I hope they will be able to get these guys.......I mean, can't they see who actually uses the tickets and find them? Or did Visa contact thy.com and cancel the tickets?
And depending on how they got your card #, they could have gotten other info......you never know. And at least with a police report (if anything else comes up) you have documentation that this happened.
Just my .02 (I am a bit paranoid, tho
)