I got in touch with them and spoke with the guy in charge of their collections dept. We worked it out and he is fixing everything. I called this morning to get my zero balance letter and
I'm in a credit of .06 cents. They asked did I want it removed and I said
no! Even if it's only .06 cents I want it reflected.
It's so strange but I had a thought!
What happens when an agency owes you money and they take their time in refunding it?
There should be a
Nationwide Consumer agency working on behalf of consumers who have balances in their credit!
Here's an example.
I just cancelled accounts with two companies very well known.
Rogers and Fido.
The reason for cancellation was (
dysfunctional product and services not rendered as advertised).
They both owed me money. They took their sweet time in getting it to me and numerous phone calls with patronising CSR's on the other end of the phone.
If I had owed them they would have been calling, emailing, sending snail mail correspondance etc. and hounded me to the point of mental exhaustion. Then slap me with a 7 year lasting blemish on my report! Can we coeisively organize and create an agency that places them on report and rates them to their demise? and create a more consumer friendly world. No one wants to get ripped off but consumers appear to be at the brunt of everything with no true protection or accountability. Just a thought!
