[Trish]

Ok........fwiw, I just wanted to put in my 2 cents here.

jesse,
You come here asking for "a positive experience"......you actually got 3. Then you want 10. Come on...... this site is not Lexington's personal advertising campaign. It is what it is..... We are a DIY credit repair forum that will refer you to some reputable companies if you wish........that's all. Chane.....our site admin...... happens to have personal experience with them and has used them........so he has NO problem recommending them. So coming in here and asking for 10 people to step forward and sing their praises is asking a bit much, don't you think? After all........I doubt most people using LL (or any CRO for that matter) are spending much time in a credit repair forum........they don't need to.

So.....do your research and decide for yourself. No one here is twisting anyone's arm or trying to convince them to use any particular CRO. We just list the ones WE feel are the best........if you decide to go that route.

Now as far as the BBB......for a popular, well known company........NO that is not that many complaints. And I agree with Chane on the fact that having ALL of your complaints resolved is a pretty good record. I, personally, have made MANY complaints with the BBB.......it is possible to keep a complaint/investigation unresolved. I have done it myself when I did not receive satisfaction from a company's response.

I also decided to look up some well known companies......just off of the top of my head:

WalMart - 206 complaints (168 resolved, 38 administratively closed)

Dell computers - 11587 complaints (way too many to list but they were either resolved or administratively closed AND some that were considered resolved were because the company responded but the consumer dropped the ball)

JC Penney - 863 complaints (most resolved, some administratively closed)

So.......anyway, just to show that there are good reputable companies out there that have just as many or more complaints. It doesn't mean they are bad or they are crooks..... It is what it is.

I just want you to be fair about it. Not to jump on them for having a certain number of complaints. Any large company is going to get complaints........you can't please everyone.
I'm not saying any thing good or bad about the company......but you should do your research.....and look at the big picture.......and decide from there.

Ok......so maybe that was more like 3 cents :p
I'm done rambling now.